Please read the terms and conditions on this page to ensure you understand them before using this website to purchase goods. By using this website to order goods, you accept and agree to the terms and conditions on this page. If you do not accept or agree, please do not use this website to order goods.
Information and Content We strive to ensure that the information and content on the website are accurate and timely, but unintentional errors may occur. We do not guarantee the accuracy, completeness, timeliness, or error-free nature of the information provided on this website and reserve the right to change any information, services, products, prices, and images on the website at any time without notice.
Order Acceptance When you order goods through this website, the company will confirm receipt of your order via email. However, such emails do not represent the company's acceptance of the order, nor do they confirm the sale. Generally, the company will strive to meet your order requirements. Even if you have paid the relevant amount to the company, the company may refuse to accept part of the order or limit the quantity of the order due to insufficient stock, price errors, shipping issues, payment confirmation failures, or any other errors. Orders that fail to complete the confirmation process will be automatically deleted within 7 days.
Prices The prices of goods on the website are in Hong Kong dollars. The company will make reasonable efforts to ensure that the prices displayed online are accurate but cannot guarantee that all prices are correct. The company reserves the right to correct any errors in prices due to negligence. If a price error occurs, the company will notify you. You can choose to continue the transaction at the correct price or cancel the order unconditionally.
Limitation of Liability The company will make reasonable efforts to ensure the completeness and accuracy of the content and descriptions of goods or services in the online store but cannot guarantee that all content and descriptions of goods or services are correct, complete, up-to-date, and error-free. The company is not responsible for any errors in the information on the online store. The company reserves the right to modify or correct any errors or omissions in the online store or any sales information, quotations, orders, or other information at any time without any liability. The company is not liable for any costs, claims, damages, or losses, whether direct or indirect, including any loss of income, loss of profits, or any consequential contract losses, torts, or any other (including negligence related to this agreement or for any reason related to it). Under different promotional offers, the prices of goods or the savings may vary. The company does not guarantee that the prices displayed in the online store's shopping cart are the best prices available to customers. The company reserves the right to withdraw or modify any services at any time without prior notice. If the online store is unavailable for any reason at any time or for any period, the company is not liable in any circumstances. In case of any disputes, the company's decision will be final and irrevocable.
Membership If there is no activity within two years, the membership and registration information will be terminated and deleted.
Return Policy Goods purchased at regular prices from this online store can be returned or exchanged within 7 days from the date of receipt.
Returned goods must meet the following requirements:
The outer packaging of the goods must be complete and intact. "Outer packaging" refers to the original packaging from the manufacturer and cannot be resealed.
All related accessories, attachments, manuals, etc., must be complete.
The goods themselves must be intact, with no scratches, wear (damage), dents, usage, disassembly, etc.
The performance of the goods must be intact, maintaining their original quality and function.
The overall condition of the goods must be suitable for resale.
To process a return, please contact customer service with the original sales receipt issued by the store:
WhatsApp: 93855355 Email: [email protected]
Notes:
For hygiene reasons, epidemic prevention and hygiene products (including but not limited to masks, personal protective equipment, disinfectant alcohol, hand sanitizer, tissues, etc.) are not eligible for return. Pre-ordered and custom-made goods (including but not limited to company seals, art paper, specially sized paper) are not eligible for return.
The refund amount will be calculated based on the price of the goods at the time of order, minus logistics costs and platform handling fees (5.5%).
The customer is responsible for the shipping costs incurred during the return process.
Each order is only eligible for one return.
The store reserves the right to change the above terms and conditions without prior notice.
In case of any disputes, the store reserves the right to make the final decision.